About me
Hi! I'm Nessa—a customer service representative for over 5 years, now transitioning into freelancing.
I’m combining my communication skills with my technical experience in website and domain setup, DNS management, and email configuration. I aim to help businesses stay connected with their customers and keeping their online systems running smoothly.
A solid 5 years of experience in customer service.
An experienced chat/email support.
I create templated websites using website builders.
Knowledge in using Outlook and Google Workspace emails.
Services I Provide
Website Builder
I design and set up easy-to-manage websites using drag-and-drop builders — perfect for entrepreneurs who want a beautiful online presence without the tech stress.
DNS Management
I manage DNS settings to ensure your domains, websites, and emails are properly connected and running smoothly across platforms.
Email Setup
I set up professional email accounts through Google Workspace, Microsoft Outlook, and cPanel — ensuring your business emails are properly configured, secure, and ready to use.
Chat/Email Support
I handle chat and email inquiries with professionalism and care — keeping your customers informed, supported, and satisfied.
Calendar Management
I help manage your daily schedule, meetings, and appointments so you can stay organized and focused on what matters most.
Admin Support
I manage and organize digital files, documents, and spreadsheets to keep everything accessible and well-structured.
Tools and Platforms I'm familiar with
SAMPLE WORKS
DNS Management
Configured and connected my GoDaddy domain to Systeme.io, verifying that the domain is active and ready to use.
Website Builder
A simple website I created using Wix's website builder. The site includes a store and booking pages.
Calendar Management
Organized and managed calendars to schedule meetings, set reminders, and keep daily tasks on track.